What People Are Saying…

Tweets about the book

Pieter van Osch
@pyotr

Waarom is zo'n kwartaalthema eigenlijk belangrijk? Een veelgestelde vraag. En het antwoord? -- t.co/2xK9XOpuuT #ScalingUp

Thinking differently about growing your business | Export 4 Growth t.co/62eOCgTnD4 #scalingup #exportingisgreat

Pieter van Osch
@pyotr

Goedemorgen nieuwe wondere werkweek. Wat ga jij deze week doen om het voor klanten gemakkelijker te maken? #focus #scalingup

2017 @RedEye_Apps team off-site kicks off #REoffsite2k17 #scalingup t.co/6suUdF15ys

Retweeted by justindra

2017 @RedEye_Apps team off-site kicks off #REoffsite2k17 #scalingup t.co/6suUdF15ys

Retweeted by Launch Group

4 lessons learned from #scalingup t.co/K68OY90rcO #entrepreneurship t.co/OHFBGAKD8s

Retweeted by Doris Perdue-Johnson

Ralf Lippold
@RalfLippold

@Bob_Richards Congratulations for achievements!!! Very much looking forward to next steps to #ScalingUp. @xprize @glxp @SpaceNews_Inc

HUMANISTEQ
@HUMANISTEQ

Ancient culture practices for keeping purpose & values alive. Listen next week for story #scalingup @gicoaches t.co/Z8qibSx6nB

Bill Gallagher
@billgall

Ancient culture practices for keeping purpose & values alive. Listen next week for story #scalingup @gicoaches t.co/K22eC7m4X6

Dean Kelly
@DeanAKelly

@RDLC_PIRATES #Giving#Leaders the#Information to make#Better#Decisions#EveryDay #ScalingUp with #CanScaleWillScale t.co/7TtvkJi7Oc

Retweeted by Strategic Team Coach

Ralf Lippold
@RalfLippold

@maxniederhofer @PatrickRuelke not to forget supplier side, and interconnectedness. #Industrie40 beyond production floor offers #ScalingUp

ECHO Brand Design
@echobranddesign

This week we discuss 'ReadyMade' Innovation' let us know what you think #flexiblethinking #futurefocus #scalingup t.co/fQeJW9igPS

Pieter van Osch
@pyotr

eigenlijk is #RockefellerHabits het besturingssysteem van je bedrijf om te groeien -- t.co/HIvINvquLk #ScalingUp #ScaleUp

Retweeted by Scaleup Retweeter

Pieter van Osch
@pyotr

eigenlijk is #RockefellerHabits het besturingssysteem van je bedrijf om te groeien -- t.co/HIvINvquLk #ScalingUp #ScaleUp

Pieter van Osch
@pyotr

vrijdag de 13e... sneeuw op de weg... in hoeverre laat dit #ScalingUp team zich vandaag afleiden om te plannen voor het beste jaar ooit?

HUMANISTEQ
@HUMANISTEQ

Coached a key exec today to clean up relationship with the CEO. His power is restored & the leadership is aligned. #habit1 #scalingup

Bill Gallagher
@billgall

Coached a key exec today to clean up relationship with the CEO. His power is restored & the leadership is aligned. #habit1 #scalingup

HUMANISTEQ
@HUMANISTEQ

Finding something or someone too hard or evasive? Move on or try a new approach. #scalingup

Bill Gallagher
@billgall

Finding something or someone too hard or evasive? Move on or try a new approach. #scalingup

Bob's Feed

Bob Sutton
@work_matters

The second half of Sutton's Law: "This idea isn’t original either; I stole it from someone else." t.co/1JNb1O7L06

Bob Sutton
@work_matters

Sutton's Law:"If you think that you have a new idea, you are wrong. Someone probably already had it" t.co/1JNb1O7L06

Bob Sutton
@work_matters

Pride is wonderful and terrible:Virtues of "authentic pride," dangers of "hubristic pride" t.co/kcKUX8njXi via @bakadesuyo

The Paris Review
@parisreview

“There is no one truth, but there are an awful lot of objective facts.” —Robert Caro t.co/aapO18GSQf

Retweeted by Bob Sutton

Jason Zweig
@jasonzweigwsj

Think about the forbearance and decency it took to write this document. t.co/qrP6O6ywUm

Retweeted by Bob Sutton

Matt Chandler
@mkchandler

@bjnovak @pahlkadot Code for America is an amazing org. The outreach in almost every city is making huge impacts at the local level!

Retweeted by Bob Sutton

@ASQJournal research shows women LEAN OUT after unfair career rejections. Give up on opportunities @SAGEManagementt.co/LL0A5ktx39

Retweeted by Bob Sutton

Bob Sutton
@work_matters

Another wise CEO: "No matter how important the project, life is too short to have to deal with assholes" t.co/pYlqx3uakx

Stanford NLP Group
@stanfordnlp

Long profile of Stanford‘s Terry Winograd, his #nlproc work and artificial intelligence vs intelligence augmentation t.co/kTdSUmUFEp

Retweeted by Bob Sutton

Huggy's Feed

huggyrao
@huggyrao

#MWNow: A key in innovation is to kill ideas, and not spread resources thinly like peanut butter

huggyrao
@huggyrao

#MWNow: Excited to be part of the event today.

huggyrao
@huggyrao

Loved the "Inner Lives of Markets" by Ray Fisman and @Tim_Org - a riveting account of the evolution of markets

huggyrao
@huggyrao

My apologies for the silence. Been engorssed in some fun research. Stay tuned.

huggyrao
@huggyrao

do check out the piece by @work_matters on the evolution of our scaling mooc; t.co/Qlo4wjZLUY

huggyrao
@huggyrao

The challenge of a successful organization: how to organize processes by which the organization can doubt itself.

huggyrao
@huggyrao

A gem on scaling from a CEO: scaling not only involves planting the flag but also building the road !

huggyrao
@huggyrao

Do you agree with this metric? New outsider CEO's ought to piss off at least 30 % of employees if they are to turn around a firm.

huggyrao
@huggyrao

here is a quick behind the scenes look at our MOOC on scaling. Please check out t.co/Np3LZgiOrR

SHARE:


About the Book

Scaling Up Excellence shows what it takes to build and uncover pockets of exemplary performance, spread those splendid deeds, and as an organization grows bigger and older-- rather than slipping toward mediocrity or worse-- recharge it with better ways of doing the work at hand. Bestselling author Robert Sutton and his Stanford colleague Huggy Rao devoted seven years to studying how the best leaders and teams spread constructive beliefs, behaviors, and practices from those who have them to those who need them. They show what it takes to spread a mindset, not just a footprint, as a program or organization expands. Their insights are based on diverse case studies, hundreds of interviews with scaling veterans, and rigorous academic studies on organizations including Facebook, Google, Pixar, Joie de Vivre hotels, Wyeth Pharmaceuticals, Johns Hopkins Hospital, the Girl Scouts, Rocketship Charter Schools, Salesforce.com, IKEA, IDEO, U.S. Marines combat teams, JetBlue Airlines, General Electric, NASCAR pit crews at Hendricks Motorsports, and recent start-ups such as Pulse News and Bridge International Academies.


Rao and Sutton dissect the most crucial points that decision makers face, especially how to navigate the Buddhism” versus “Catholicism” continuum -- whether to encourage approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people -- rather than ruining or watering down the very things that have fueled success in the past. They unpack principles that help to cascade excellence throughout an organization including link “hot causes to cool solutions” and build organizations where people feel as “I own the place and the place owns me,” and show how to eliminate destructive beliefs and behaviors to clear the way for excellence to spread.

Press Inquiries

We review every inquiry we receive and will do our best to reply in a timely manner. Thanks!

meet the authors

Robert I. Sutton

Robert I. Sutton is professor of management science and engineering at Stanford University, where he is co-founder of the Center for Work Technology and Organizations, Stanford Technology Ventures Program, and Institute of Design (“the d.school”). Sutton was named as one of 10 “B-School All-Stars” by BusinessWeek, which they described as “professors who are influencing contemporary business thinking far beyond academia. His books include The Knowing-Doing Gap (with Jeffrey Pfeffer), Weird Ideas that Work, and two New York Times bestsellers, The No Asshole Rule and Good Boss, Bad Boss. He blogs at Work Matters and you can follow him @work_matters on Twitter.

Send Bob an E-mail

Huggy Rao

Huggy Rao is the Atholl McBean Professor of Organizational Behavior and the Morgan Stanley Director for the Center for Leadership Development and Research at the Graduate School of Business, Stanford University, where he studies the social and cultural causes of organizational change. Rao’s honors include the W. Richard Scott Distinguished Award for Scholarship from the American Sociological Association and Sidney Levy Teaching Award from the Kellogg School of Management. He is the author of Market Rebels: How Activists Make or Break Radical Innovation,” which Intel’s Andy Grove praised for providing “shrewd analysis” and an “aha moment.” You can follow him @huggyrao on Twitter.

Send Huggy an E-mail



Sutton and Rao are teaching a course on Scaling Up Excellence to Stanford graduate students and are co-founders of the first d.school executive program “Customer-focused Innovation” (with the Stanford Business School) and the Stanford Innovation and Entrepreneurship Certificate, an online executive program.