How to Scale Your HR Processes

At a certain point in a company’s upward trajectory, it will need to adapt its human resource functions to accommodate organizational changes and employee growth. Whether it’s properly onboarding a slate of new employees, creating new HR workflow systems, or managing compliance with local labor laws for its global team, these adaptations facilitate a responsible kind of growth that allows the company to flourish. 

If your company is growing and expanding its roster of talent, you should also scale your HR processes. In doing so, you can streamline your operations, enhance compliance to minimize risk, align your personnel with your broader business goals, and increase employee retention by fostering positive workplace experiences. 

Not sure how to scale? Here are three essential pieces of advice to get started. 

Leverage HR Technology

Repetitive and manual tasks might make sense for a small HR department, but they can lead to human error, strained workloads, and unsustainable inefficiencies as HR expands. To streamline and automate specific processes, leverage the broad array of HR technologies on the market. 

Software tools like ATS (Applicant Tracking Systems) offer your HR department a turnkey way to handle hiring, beginning to end. HRIS (Human Resources Information Systems) are software solutions that collate, localize, and streamline several HR tasks for easy analysis and processing. Company culture platforms allow your HR department to keep its finger on employee satisfaction through surveys, value analyses, and more to nurture higher retention rates. 

Use a Global EOR Platform to Manage International Talent

An expanding business has every reason to look beyond its national borders for talent; hiring abroad can help you capitalize on lower relative wages to save money, access a much broader talent pool, and add to its organizational diversity. However, managing compliance when you hire a global remote team is too challenging for an internal HR department to handle, especially when the company doesn’t have subsidiaries abroad. 

In these cases, use a global Employer of Record (EOR) platform to manage your talent. An EOR assumes the legal responsibilities of an employer, carrying out various HR processes for international employees like payroll, tax withholding, benefits dispensation, and more while you maintain day-to-day management of your global talent. The best EOR platforms leverage AI to ensure fast, accurate processes so you can mitigate risk and employee dissatisfaction while enjoying the benefits of a global team. 

Evolve and Mobilize Your Talent Pipeline

As a company grows, it will experience personnel shifts. The job of a scaling HR department is to ensure that those shifts do not become disruptions. It accomplishes this by improving its “time to fill” and “time to hire” metrics—basically, minimizing operational disruptions by maintaining a steady supply of skilled talent at the ready, called a “talent pipeline.”

To pull it off, utilize a TRM (Talent Relationship Management) platform. Similar to CRMs, these platforms track and assess interactions with prospective hires, holding detailed records of their skills, value-add proficiencies, communications, employment preferences, and other pertinent information. Your TRM should represent a dynamic list of candidates, complete with external prospects and internal employees who display promise in advanced roles. 

There is a great deal of complexity in scaling HR processes. However, these three significant steps will get you started on the right path. By leveraging technology, partnering with an EOR, and developing a robust talent pipeline, you will ensure that company growth is sustainable, efficient, and successful.